Terms & Conditions

PLEASE READ THE AGREEMENT CAREFULLY BEFORE MAKING A PURCHASE OR USING OUR SERVICES.

1. GENERAL PROVISIONS

This Terms and Conditions and Dispute Resolution agreement (“Agreement”), and any other rules posted on www.cinepolisGULF.com (the “Site”) or in connection with the Site, your purchase or our services, sets forth the legally binding terms between you and Gulf Entertainment LLC and its subsidiaries and affiliates (“Cinépolis” or “we” or “us”). If you are an individual making a purchase on behalf of a company, you represent and warrant that you have all necessary authority to bind your company to the terms and conditions of this Agreement.

2. ACCEPTABLE USE AND CONDUCT

The content of this Site and any updates thereto, are the exclusive property of Cinépolis and are protected by the laws of the United Arab Emirates, as well as international law.

The content of this Site, should only be used as a resource of information and advertising and, where appropriate, to purchase goods and services sold by Cinépolis.

Any use, including advertising, republication, display, performance or marketing content on this site, including trademarks or advertisements on any network computer or website is strictly prohibited without the prior consent in writing of Cinépolis.

The whole design of this Site content, including graphics, photographs, texts, information and associated computer software, are copyrighted and exclusively owned by Cinépolis.

The information contained in this Site is only illustrative and therefore in no way constitutes a binding offer that compels the user and Cinépolis to hold any contract in connection with such operations.

Cinépolis reserves the right to modify the information contained herein when appropriate and without notice, to limit or deny access to such information.

Cinépolis is not responsible for any damages arising from unauthorized access, use or misuse of the contents of this Site.

Cinépolis is not responsible for any discrepancies that may arise between the version of your paper and electronic versions of the same published on this Site.

Cinépolis assumes no responsibility for the content and services to websites, commercial or otherwise, that may be electronically linked (or link) directly or indirectly through the portal www.cinepolisGULF.com.

Cinépolis assumes no liability resulting from the exchange of electronic information between users of the Internet and assumes no liability due to technical problems that may occur on computers that are used during connection the Internet, either through this Site or other websites.

Operations that can be done through the portal of Cinépolis shall be governed by this Agreement and the laws of the United Arab Emirates.

3. DISPUTE RESOLUTION and ARBITRATION

Amicable Resolution. It is the goal of Cinépolis that the Site, your purchase and our service meet your expectations. However, there may be instances when you have a problem or dispute that needs special attention. In those instances, Cinépolis is committed to working with you to reach a resolution that reasonably satisfies both you and Cinépolis; but, we can only do this if we know about and understand your issue. Therefore, for any problem or dispute that you may have with Cinépolis, you acknowledge and agree that you will first give Cinépolis an opportunity to resolve your problem or dispute. This includes you first sending a written description of your problem or dispute using the following email address: privacypolicy@cinepolis.com or mailing address: Oberoi Business Centre, 31st Floor, Business Bay, Dubai, United Arab Emirates.

Any disputes between you and us, unresolved through Amicable Resolution, will be determined under the laws of the United Arab Emirates by the courts of the United Arab Emirates.

4. LIMITATION ON LIABILITY

IN NO EVENT SHALL CINÉPOLIS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT OR GOODWILL REGARDLESS OF (A) THE NEGLIGENCE (EITHER SOLE OR CONCURRENT) OF CINÉPOLIS AND (B) WHETHER CINÉPOLIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM YOUR USE OF THE SITE, YOUR PURCHASE OR OUR SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, CINÉPOLIS’ LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE, YOUR PURCHASE OR OUR SERVICE (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF ONE HUNDRED UNITED ARAB EMIRATES DIRHAMS AND THE AMOUNTS YOU PAID TO CINÉPOLIS IN THE TWELVE (12) MONTHS PRIOR TO THE ACCRUAL OF THE CLAIM, IF ANY.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may also have other legal rights that vary from jurisdiction to jurisdiction. To the extent the clause above is held unenforceable, the remaining terms of this Agreement will continue in full force and effect.

5. INDEMNITY

You agree to defend, hold harmless, and indemnify Cinépolis, its parent, subsidiaries, affiliates, directors, officers, employees, agents, licensees, and other partners and employees, from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the service in violation of this Agreement and/or arising from your breach of any provision of this Agreement.

6. PRIVACY AND SECURITY POLICY

Your privacy and the security of your personal information is very important to Cinépolis. We have therefore developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. That policy may be found on our Site at cinepolisgulf.com/Browsing/General/Privacy.

7. Intellectual Property

This website, its code and programing, all logos, design, text, graphics and audio & video, regardless of its form, are the property of Cinepolis.

Cinepolis reserves the right to retain any and all information, documents, images, photos, drawings, designs or materials you send, by any reason, either to Cinepolis or to the Site, and publish it on any platform we consider adequate at our sole discretion.